Frequently Asked Questions

Are Noni & Bobo books physical books?

No. They are digital storybooks designed for electronic delivery. There is no physical item or shipping required.

How will I receive my book?

After purchase, the digital delivery system provides access to the purchased file. If you do not receive your download instructions, contact us and we will help.

Can I read the books on a phone or tablet?

Yes. The storybooks are designed to be easy to read on common phones, tablets, and computers. You may also print the PDF for personal use where the product allows it.

What age are the stories for?

Most current Noni & Bobo stories are written for young children around ages 2–5. Please check each product page for the specific age guidance.

Can I use a story more than once?

Absolutely. These stories are designed to become part of familiar routines, so rereading is encouraged.

What if my file does not work?

Email h21.alrefai@gmail.com with your order details and describe the problem. We will help you access the correct file or troubleshoot the issue.

Do you offer refunds?

Digital-product refund rights depend on applicable consumer law and whether digital access has begun. Please see our Refund Policy for the details that apply to your purchase.